Five percent of the population aged 16 to 74 in Germany are offline. There are various reasons for this: Some don't want to go online and some can't. Nevertheless, public services are increasingly only available digitally. Post offices and bank branches are being replaced by online services. The culture pass for 18-year-olds or a 200-euro one-off payment for students was only available to those who could apply for it online. Anyone who can't cope with this is at best ridiculed. But this applies to quite a few people who are left out in the cold in the face of this digitalization. They are often already disadvantaged in one way or another and are left even further behind by purely digital services. Ideally, digitalization should make life easier. But a certain type of digitalization contributes to even more social division. Anne Roth worked for many years as an expert on network policy in the Bundestag. In her lecture, she asks what needs to change for the promise of greater participation through digitalization to be fulfilled.
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